
The Braves can lock up the division (and the No.

It’s rewarding to see these efforts pay off and receive this Excellence in Customer Service Award.”
#NAMELY CUSTOMER SERVICE SERIES#
In doing so, we developed not only a new approach to customer service but also a series of new product and service packages that can support our clients as they change, grow, and develop in this new world of work. Namely CEO Larry Dunivan commented, “Recognizing the immense pressure placed on HR teams these last few years, Namely moved to rethink how we help our clients. “It is our honor to recognize Namely as they are leading by example and making real progress on improving the daily lives of so many.”

“Customer service professionals and suppliers have had to make significant changes to adapt to our evolving world," said Maria Jimenez, Chief Nominations Officer for the Business Intelligence Group.

The company was also named one of G2’s Best HR Products for 2022. This has been a huge pain point with other systems, now I have zero stress.”Īlready in 2022, Namely launched several new customer-centric packages that offer clients access to customizable enhanced services and HR best practices. Joelle Oland, Director of Human Resources at Locus Recruiting, shared, “I have worked with several HRIS systems throughout my HR career, and Namely’s customer service is absolutely top-notch. As part of this effort, the company introduced a reimagined approach to customer service that resulted in a significant increase in its average Net Promoter Score, Customer Satisfaction Score, and implementation Net Promoter Score. Over the last year, Namely refocused its business strategy and committed to understanding customer needs, emphasizing personalized support, and improving efficiencies and time enhancements.

Namely was honored in the “Transformation of the Year” category. Awards are given for superior performances in the past 12 months. The Excellence in Customer Service Awards celebrate those who are winning by supporting their customers and developing the tools to help others find success. NEW YORK, Ap(GLOBE NEWSWIRE) - Namely, the leading HR platform for mid-sized companies, today announced it has been named a winner in the 2022 Excellence in Customer Service Award presented by Business Intelligence Group. Transformed Approach Results in Increased Satisfaction, Industry Accolades
